Online trends key at Consumer Goods Forum

October 5th, 2012

n June 2012, key members of the international food industry and retail community gathered at the Consumer Goods Forum in Istanbul to learn about the latest food trends. Rapid online developments stood out as the most prominent trend, and are expected to drastically change consumers’ shopping behaviour in the coming years. 

The future is online

The “online revolution” is steadily gaining ground in the world of retail. It is expected that in 2015,  five billion people will be online, thereby tremendously increasing the potential for online shopping. The UK already has a smartphone shop, which displays pictures of products for sale online. The items purchased are later delivered to customers’ homes.

Social media is expected to play an important role as well. This is especially true for “real time marketing”, where rapid growth is expected. Logging onto Foursquare, for instance, allows consumers to immediately receive special offers from the shop they are purchasing from at that time. This development will not only transform online shopping into a more personalised experience, but will also provide opportunities for the promotion of healthy products.

The report of the event can be downloaded here.

Can health claims and symbols lead to healthier eating habits?

September 26th, 2012

A new EU funded (FP7) project kicks off today aiming to shed light on how consumers interpret health information on food labels, and how this affects their purchasing and consumption behaviour.

CLYMBOL (‘Role of health-related claims and symbols in consumer behaviour’) is a four year research project that will provide insights into consumer understanding and behaviour related to health information. Guidelines will be developed to evaluate the effects of health information on food labels.

The issue

Health claims are messages on food packages that state, suggest or imply a relationship between a certain food product (or one of its constituents) and health.  ‘Vitamin A helps the proper functioning of the immune system’, is an example. Health symbols are awarded to food products which meet certain nutrient requirements and constitute the healthiest option within a product category (e.g. Choices logo, Swedish Keyhole).

“Health claims and symbols are aids to help consumers identify foods that are healthier options, but we know little on how they impact consumer behaviour”, says Prof Dr Klaus G. Grunert, partner in, and scientific advisor to, the CLYMBOL project.

The acceptance of food products with health information is influenced by many different factors. Familiarity with the product, health claim or functional ingredient used plus personal relevance appear as the most important determinants. But what is the actual effect of health information on consumer behaviour regarding food choices?

The research

CLYMBOL aims to understand better the effects of health information on purchase and consumption patterns.

The CLYMBOL team will create a set of methodologies to measure the role of health claims and symbols in consumer behaviour, drawing on the latest developments in cognitive and behavioural science. The range of studies includes pan-European surveys, experiments in actual supermarkets and analysis of population data. By measuring consumers’ eye movements and reaction times, for example, researchers will be able to observe and analyse subconscious behaviour and link this to actual purchases.

CLYMBOL will also develop guidelines directed towards health claims and symbols, taking into account the differences between consumers and EU member states.

The consortium

The CLYMBOL consortium gathers 14 partners from 9 countries who have proven outstanding expertise in various fields: cognitive consumer psychology, economics, marketing, nutrition and public health. A retailer is also part of the group, ensuring that the research can be carried out in real-life settings.

• Aarhus University (Denmark) – Scientific Advisor
• Agrifood Research and Technology Centre of Aragon, CITA (Spain)
• Corvinus University Budapest (Hungary)
• European Food Information Council (Belgium) – Coordinator
• Ghent University (Belgium)
• Globus SB-Warenhaus Holding GmbH &Co. KG (Germany)
• Saarland University (Germany)
• Schuttelaar & Partners NV (Netherlands)
• Swedish National Food Agency (Sweden)
• University of Copenhagen (Denmark)
• University of Oxford (UK)
• University of Surrey (UK)
• University of Ljubljana (Slovenia)
• Wageningen University (The Netherlands)

Source: http://www.eufic.org/jpage/en/page/PRESS/fftid/clymbol-healthclaims-symbols/

Clearer information for consumers on food labels

July 24th, 2012

On Wednesday, July 4, MEPs approved new EU food labelling rules that help consumers make better informed healthier choices. From now on, labels have to include a food’s energy content, salt levels, fat, saturated fat, carbohydrate, sugar and protein in a easy-to-read way. All the information has to be expressed per 100g or per 100ml. Additionally, it may be expressed per portion.

German MEP Renate Sommer (EPP) said the new rule is a good compromise that will not only benefit consumers, but also help the food industry and especially the SMEs.

The new rules ensure that consumers are not misled by the appearance of the food packaging.

Food companies have three years to adapt to most of the rules and five years for the rules on nutrition values.

Source: European Parliament Pressroom